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API Documentation For Zapier

Fonor CRM Intergration

Fonor CRM Integration allows you to seamlessly integrate your CRM ticketing system with Fonor, a powerful email management platform. This documentation provides the necessary details to set up the integration and utilize Fonor's features for efficient email processing.

Pre-requisites

Before setting up the integration, please make sure you have the following:
  1. Sign Up at https://app.fonor.ai/ and Complete the Registration Process.
  2. Choose the Appropriate Vertical.
  3. Choose the appropriate persona
  4. Go to Settings > Api keys > Add api key

Integration Steps

Step 1: Create a Zap To begin the integration, follow these steps:
Step 2: Configure Action in Fonor Once the trigger event is set, configure the action as follows:
Step3: Save and Test the Action After configuring the action, save the draft with a proper name to easily identify it later. Test the action to ensure it works as expected.
Step 4: Upon testing the Zapier action in the Fonor account's Zapier integration, you will receive a confirmation message to validate the email processing. The sample output will be displayed in the Zapier action test section and will appear similar to the following:
Step 5: Provide Webhook URL to Fonor To ensure the seamless flow of data from Fonor to your Ticketing system account, provide the webhook URL to Fonor's app. Fonor will use this URL to send the necessary request to update the ticket comments in your Ticketing System.
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Step 6: To receive processed email data in your Ticketing system account, follow these steps:
The Fonor CRM Integration API allows you to connect your CRM ticketing system with Fonor for efficient email processing. By following the integration steps outlined in this documentation, you can set up a seamless workflow and utilize Fonor's features for managing emails effectively.
         
For further technical details and API specifications, please contact us. If you have any questions or require assistance, please contact Fonor support at support@fonor.ai.